Frequently Asked Questions
Can I try Pops Builder for free?
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Yes! Our Free plan includes 1 site, 3 popups, and 1,000 monthly views. No credit card required. You can upgrade anytime as your needs grow.
What happens when I exceed my plan limits?
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We'll notify you when you're approaching your limits. Your popups will continue to work, and you can upgrade your plan at any time to increase your limits.
Can I change my plan at any time?
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Absolutely. You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, the new rate applies at your next billing cycle.
Do you offer annual billing?
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Yes! Annual billing saves you approximately 17% compared to monthly billing. You can switch between monthly and annual billing at any time.
What payment methods do you accept?
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We accept all major credit cards via Stripe, as well as PayPal. All payments are securely processed and encrypted.
Is there a money-back guarantee?
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Yes. If you're not satisfied within the first 14 days of a paid plan, we'll refund your payment in full, no questions asked.
Can I cancel my subscription?
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You can cancel your subscription at any time from your billing dashboard. Your plan will remain active until the end of your current billing period.
Do you offer custom enterprise plans?
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Yes! For businesses needing custom limits, dedicated support, or special integrations, contact us to discuss a tailored enterprise plan.